Hovatek Forum MOBILE Android INFINIX X624B WONT CHARGE OR TURN ON
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INFINIX X624B WONT CHARGE OR TURN ON

INFINIX X624B WONT CHARGE OR TURN ON

xzuma99
xzuma99
xzuma99
Newbie
4
15-07-2021, 06:26 AM
#1



I need help
I have infinix x624, i was listening to music, when battery 1% it turned off, i tried to charge it but it wont charge. i put on charge for 4 hours, but not charged, i charged agan for 12 hrs also not charged. i connected to pc but wont detected. i opened it, when i removed a batter, the phone is detected by pc, when i return battery the phone cant be detected to pc, i reoved the battery again and its detected.
please i need help what to do.
X3non
X3non
X3non
Recognized Contributor
22,062
15-07-2021, 11:10 AM
#2
(15-07-2021, 06:26 AM)xzuma99 I need help
I have infinix x624, i was listening to music, when battery 1% it turned off, i tried to charge it but it wont charge. i put on charge for 4 hours, but not charged, i charged agan for 12 hrs also not charged. i connected to pc but wont detected. i opened it, when i removed a batter, the phone is detected by pc, when i return battery the phone cant be detected to pc, i reoved the battery again and its detected.
please i need help what to do.

with battery connected, connect to the pc using usb then single press power button, check if there's detection
BTW have you tried using a different battery? and what does the device get detected as without the battery?
xzuma99
xzuma99
xzuma99
Newbie
4
15-07-2021, 03:00 PM
#3
i did that but pc keeps detecting like you want to flash. i hold power btn, but still hear detecting sounds pc makes, phone does nothing
X3non
X3non
X3non
Recognized Contributor
22,062
16-07-2021, 09:44 AM
#4
(15-07-2021, 03:00 PM)xzuma99 i did that but pc keeps detecting like you want to flash. i hold power btn, but still hear detecting sounds pc makes, phone does nothing

open and use device manager for checking detection rather than using connection sound
also you're to single press power button not hold or better still you could also try not pressing any buttons at all
also check without battery connected as well
xzuma99
xzuma99
xzuma99
Newbie
4
18-07-2021, 11:47 AM
#5



its connected through media tek preloader usb vcom port 18, even i pressed buttons, it just does that, (previously i unclocked bootloader, and root the device, it workded fine, and the day battery went 1% and died)
X3non
X3non
X3non
Recognized Contributor
22,062
19-07-2021, 11:29 AM
#6
(18-07-2021, 11:47 AM)xzuma99 its connected through media tek preloader usb vcom port 18, even i pressed buttons, it just does that, (previously i unclocked bootloader, and root the device, it workded fine, and the day battery went 1% and died)

disconnect / reconnect the battery (ensure you disconnect the right clip) then connect to an AC charging outlet for a few minutes then attempt to power on the device
if the device still remains dead then download stock firmware for x624b @ https://www.hovatek.com/forum/thread-27034.html
flash using the guide @ https://www.hovatek.com/forum/thread-159.html ; ensure you use the DA file @ https://www.hovatek.com/forum/thread-23339.html
xzuma99
xzuma99
xzuma99
Newbie
4
19-07-2021, 01:36 PM
#7
thanks, i disconnect the battery and i charged with external battery charger, after 10 mins i reconnect the battery, i press power button, now it is on like normal. thank you for your help
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