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[Please help] Unable to see internal storage on my PC after Custom ROM Intallation

#1

After successfully installing a custom ROM and getting the IMEI issue sorted out, I noticed that when I connect my phone to the PC I can only see SD Card, the internal storage is not visible and the phone storage is basically not accessible.

I cannot even see internal storage on the phone when I use file explorer apps.


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#2
(06-30-2015, 08:34 AM)cyber_apex Wrote: After successfully installing a custom ROM and getting the IMEI issue sorted out, I noticed that when I connect my phone to the PC I can only see SD Card, the internal storage is not visible and the phone storage is basically not accessible.

I cannot even see internal storage on the phone when I use file explorer apps.

1. whats the phone model
2. check if its visible under settings > storage
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#3
(06-30-2015, 11:58 AM)hovatek Wrote:
(06-30-2015, 08:34 AM)cyber_apex Wrote: After successfully installing a custom ROM and getting the IMEI issue sorted out, I noticed that when I connect my phone to the PC I can only see SD Card, the internal storage is not visible and the phone storage is basically not accessible.

I cannot even see internal storage on the phone when I use file explorer apps.

1. whats the phone model
2. check if its visible under settings > storage
Infinix Zero x506 16GB, yes it is visible under settings > storage
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#4
(06-30-2015, 01:17 PM)cyber_apex Wrote: Infinix Zero x506 16GB, yes it is visible under settings > storage

format phone storage from there then reboot the phone
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#5
(06-30-2015, 03:30 PM)hovatek Wrote:
(06-30-2015, 01:17 PM)cyber_apex Wrote: Infinix Zero x506 16GB, yes it is visible under settings > storage

format phone storage from there then reboot the phone

There is no format option. I basically have 3 storage options in settings storage.

1. Internal Storage showing total space 13.05 GB 10.54 available (this I cannot see when I connect to PC)
2. SD Card showing total space 29.88 GB 14.11 available. (this I can see when I connect to PC)
3. Phone Storage showing total space 0.00B 0.00 available (this I can also see on PC but no space available)

In all 3 cases the only other option available is Unmount SD card and Erase SD card.
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#6
(06-30-2015, 03:42 PM)cyber_apex Wrote: There is no format option. I basically have 3 storage options in settings storage.

1. Internal Storage showing total space 13.05 GB 10.54 available (this I cannot see when I connect to PC)
2. SD Card showing total space 29.88 GB 14.11 available. (this I can see when I connect to PC)
3. Phone Storage showing total space 0.00B 0.00 available (this I can also see on PC but no space available)

In all 3 cases the only other option available is Unmount SD card and Erase SD card.

the phone storage is corrupted. there should be an option somewhere under settings to format it. look around. might be under Backup & reset or something

you could also boot into factory mode and clear eMMC
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#7
(06-30-2015, 09:12 PM)hovatek Wrote:
(06-30-2015, 03:42 PM)cyber_apex Wrote: There is no format option. I basically have 3 storage options in settings storage.

1. Internal Storage showing total space 13.05 GB 10.54 available (this I cannot see when I connect to PC)
2. SD Card showing total space 29.88 GB 14.11 available. (this I can see when I connect to PC)
3. Phone Storage showing total space 0.00B 0.00 available (this I can also see on PC but no space available)

In all 3 cases the only other option available is Unmount SD card and Erase SD card.

the phone storage is corrupted. there should be an option somewhere under settings to format it. look around. might be under Backup & reset or something

you could also boot into factory mode and clear eMMC


Tried it, didn't work. Maybe due to the custom ROM will flash with stock rom again.
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#8
(07-01-2015, 02:08 PM)cyber_apex Wrote: Tried it, didn't work. Maybe due to the custom ROM will flash with stock rom again.

good idea.
probably a vold.fstab issue
its similar to the tweak described @ https://forum.hovatek.com/thread-1194.html
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#9
(06-30-2015, 03:42 PM)cyber_apex Wrote:
(06-30-2015, 03:30 PM)hovatek Wrote:
(06-30-2015, 01:17 PM)cyber_apex Wrote: Infinix Zero x506 16GB, yes it is visible under settings > storage

format phone storage from there then reboot the phone

There is no format option. I basically have 3 storage options in settings storage.

1. Internal Storage showing total space 13.05 GB 10.54 available (this I cannot see when I connect to PC)
2. SD Card showing total space 29.88 GB 14.11 available. (this I can see when I connect to PC)
3. Phone Storage showing total space 0.00B 0.00 available (this I can also see on PC but no space available)

In all 3 cases the only other option available is Unmount SD card and Erase SD card.

Exactly the problem I'm currently having with my infinix zero 16gb/2gb. My phone storage is Total Space 0.00B and Available Space 0.00B. All file are now stored on micro SD Card and my phone applications cannot work properly without the micro SD Card. I think the solution is to repartition the internal memory but I don't know how to go about it.
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#10
(09-21-2015, 04:49 AM)forwardvent Wrote: Exactly the problem I'm currently having with my infinix zero 16gb/2gb. My phone storage is Total Space 0.00B and Available Space 0.00B. All file are now stored on micro SD Card and my phone applications cannot work properly without the micro SD Card. I think the solution is to repartition the internal memory but I don't know how to go about it.

use ebr tweak @ http://forum.hovatek.com/thread-718.html
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