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tecno m6

#1

Play store error 491 persistence. Help please I've tried all tricks on Google.


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#2
(06-30-2015, 07:06 PM)Samwanjeri Wrote: Play store error 491 persistence. Help please I've tried all tricks on Google.

whats the error message you get?
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#3
Can't download from play store or update apps. Error 491 I've tried to resolve through various tricks from Google without any success even after factory resetting the phone the same error still persists.
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#4
(This post was last modified: 07-01-2015, 06:23 PM by hovatek. )
(07-01-2015, 03:34 PM)Samwanjeri Wrote: Can't download from play store or update apps. Error 491 I've tried to resolve through various tricks from Google without any success even after factory resetting the phone the same error still persists.

1. what I want to know is the exact errror message you get in playstore. the exact message as it appears
2. go to settings > apps > all . select Google play store and uninstall updates then clear data and cache. do the same for google play services, google framework services and download manager.
if it persists then you'll need to reflash gapps or the stock system.img.
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