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My BlackBerry 9810 doesn't show media files

#1

i plugged my blackberry phone into my laptop using my USB when all my files suddenly disappeared on my SD Card. I can see the files on the laptop, but I can't on my phone when I unplug it from the laptop.

Sent from my TECNO F5 using Hovatek mobile


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#2
(07-03-2015, 10:04 AM)joyeous Wrote: i plugged my blackberry phone into my laptop using my USB when all my files suddenly disappeared on my SD Card. I can see the files on the laptop, but I can't on my phone when I unplug it from the laptop.

Sent from my TECNO F5 using Hovatek mobile

that sounds like the recycler virus
follow the guide @ http://blog.hovatek.com/how-to-recover-c...b-devices/
go straight to the part on How to recover files turned to shortcuts by the recycler virus 
you can see the video tutorial there to help you
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#3
Thnx Hovatek, my phone has been restored.. really appreciate.
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