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I have inputed wrong pattern multiple times and still no access at all even trying to

#1

I have exceeded the amount of times to input patterns and hence i have been logged out,intrestingly and very embarrased i have forgotten my gmail account used to register. i cannot access the hard reset hence i am stuck with flashing the entire phone . the phone is itel it1352. thanks my mail is [email protected] i need the pac files thanks a bunch u guys


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#2
(07-05-2015, 03:35 AM)Flipponachi Wrote: I have exceeded the amount of times to input patterns and hence i have been logged out,intrestingly and very embarrased i have forgotten my gmail account used to register. i cannot access the hard reset hence i am stuck with flashing the entire phone . the phone is itel it1352. thanks my mail is [email protected] i need the pac files thanks a bunch u guys

granted! download @ https://forum.hovatek.com/thread-2194.html and flash fdl 1&2 and userdata using Research Download tool @ https://forum.hovatek.com/thread-1231.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
The researchdownload is not locating the phone and the phone only shows the startup screen, in other wwords am uunable to flash the phone at all with the application
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#4
(07-05-2015, 08:36 PM)Flipponachi Wrote: The researchdownload is not locating the phone and the phone only shows the startup screen, in other wwords am uunable to flash the phone at all with the application

did you install the drivers correctly? and did you follow the guide and see the video?
what exactly does research download tool show after loading the scatter file and clicking Start?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#5
hold volume up or down and plug usb cable

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#6
the research download manager keeps showing ready, waiting.. but no status bar is shown when the phone is connected. i just plug the phone into the computer switched off,and it just starts usb charging.....no flashing of whatsoever
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#7
(07-06-2015, 08:47 PM)Flipponachi Wrote: the research download manager keeps showing ready, waiting.. but no status bar is shown when the phone is connected. i just plug the phone into the computer switched off,and it just starts usb charging.....no flashing of whatsoever

ensure you installed the spreadtrum drivers as instructed in the guide then hold the volume decrease button while connecting the phoen to the PC for flashing
you could try volume increase too
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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