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HELP... MY HUAWEI Y511-U30 GOES OFF RANDOMLY

#1

Pls.... i have issues with my phone going off randomly. It happens whenever i am online. and also, if i am online and charging it, it wont go off.


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#2
(07-16-2015, 02:26 PM)binobii Wrote: Pls.... i have issues with my phone going off randomly. It happens whenever i am online. and also, if i am online and charging it, it wont go off.

does the phone overheat?
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#3
(07-16-2015, 07:01 PM)hovatek Wrote:
(07-16-2015, 02:26 PM)binobii Wrote: Pls.... i have issues with my phone going off randomly. It happens whenever i am online. and also, if i am online and charging it, it wont go off.

does the phone overheat?

nope, it does not. I just found out that it restarts randomly when I am connected online, maybe once or twice a day.
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#4
(07-19-2015, 08:41 PM)binobii Wrote: nope, it does not. I just found out that it restarts randomly when I am connected online, maybe once or twice a day.

might be some buggy app or overheating. this guide @ http://blog.hovatek.com/how-to-fix-an-an...requently/ should shed more light on that and give you clues to help fix it.
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