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How to force the detection of the BlackBerry smartphone using Application Loader
#1

To force the detection of the BlackBerry smartphone using the application loader tool, complete the following steps:


Warning: The following procedures delete either all data, or all data and applications on the BlackBerry smartphone.

BlackBerry Desktop Manager 4.5 to 5.0.1:
* Enure you have an internet connection on the PC
* Remove the battery from the back of the BlackBerry smartphone.
* Connect the BlackBerry smartphone to the computer using a USB cable.
* In the BlackBerry Desktop Manager, double-click Application Loader.
* Click Start under the Update Software heading.
* The Device Password dialogue appears. If the BlackBerry smartphone is password enabled, enter the password. If the BlackBerry smartphone does not have a password, leave this field empty.
* Click OK.
* If prompted with a list of Available Updates, choose the latest software version by selecting the corresponding check box and then click Next.
* Click the Settings button under the Device backup and restore options.
* Make sure that the Back up device data automatically during the installation process check box is not selected.
* Make sure that the Delete all application data and Erase all currently installed applications check boxes are both selected.
* Click OK on the Settings dialogue.
* Insert the battery into the back of the BlackBerry smartphone.
* In the Application Loader wizard, click Next to proceed with the loading process.
* When the process is complete, the Application Loader wizard displays the following message: The loading operation was successful.
* Insert the memory card, if applicable.
* Close the Application Loader wizard.

BlackBerry Desktop Software 6.0 to 7.0:

* Enure you have an internet connection on the PC
* Remove the battery from the back of the BlackBerry smartphone.
* Connect the BlackBerry smartphone to the computer using a USB cable.
* Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
* Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
* In the Update Options screen there is the option to enter the email address to be notified in future when there may be new software versions available. 
* Fill in the checkbox and enter the email address in the text field to receive email notifications
* Uncheck the checkbox and leave the text field blank to not receive updates.
* Reinsert the Battery which was removed in step 1
* Click Install Update

Note: there may be a prompt to activate the device wirelessly after the upgrade.


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