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[Please help] blackberry 9900

[Please help] blackberry 9900

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oluwadem
oluwadem
oluwadem
Junior Member
16
26-07-2015, 08:54 AM
#1



after security wipe of my bb9900 the phone show white after booting I try to reload another os with app loader but immediately it detect the phone if I click next it will disconnect I try uninstalling desktop manager and reinstalling but same problem I try it on a frnd system same problem too so I download bbsak trying to wipe the phone but its not connect with bbsak I wanted try jl cmder loader but my pc is 64bit so d software is not picking please I need help
hovatek
hovatek
hovatek
Administrator
49,570
26-07-2015, 06:44 PM
#2
(26-07-2015, 08:54 AM)oluwadem after security wipe of my bb9900 the phone show white after booting I try to reload another os with app loader but immediately it detect the phone if I click next it will disconnect I try uninstalling desktop manager and reinstalling  but same problem I try it on a frnd system same problem too so I download bbsak trying to wipe the phone but its not connect with bbsak I wanted try jl cmder loader but my pc is 64bit so d software is not picking please I need help

have you tried upgrading using Blackberry desktop manager?

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oluwadem
oluwadem
oluwadem
Junior Member
16
26-07-2015, 09:20 PM
#3
yes have try it but seem not to work
hovatek
hovatek
hovatek
Administrator
49,570
27-07-2015, 09:22 AM
#4
(26-07-2015, 09:20 PM)oluwadem yes have try it but seem not to work

it would normally show a white screen for a long time during security update so maybe you interrupted the process.
have you tried the method @ http://global.blackberry.com/en/software...y7-os.html

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oluwadem
oluwadem
oluwadem
Junior Member
16
28-07-2015, 04:44 PM
#5



have try that method
hovatek
hovatek
hovatek
Administrator
49,570
28-07-2015, 07:16 PM
#6
(28-07-2015, 04:44 PM)oluwadem have try that method

did it detect the phone?

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oluwadem
oluwadem
oluwadem
Junior Member
16
30-07-2015, 09:53 AM
#7
it detect and disconnect sometime but d first time I try flash d phone wit app loader it detect and I select the list of programme to be flash after dat it keep showing me reconnecting JVM dat wer e stop but now it detect and disconnect immediately
hovatek
hovatek
hovatek
Administrator
49,570
30-07-2015, 01:14 PM
#8
(30-07-2015, 09:53 AM)oluwadem it detect and disconnect sometime but d first time I try flash d phone wit app loader it  detect and I select the list of programme to be flash after dat it keep showing me reconnecting JVM dat wer e stop but now it detect and disconnect immediately

use the loader.exe, only this time, connect the phone to PC without battery from the beginning, when you get to the part where's its supposed to detect the phone and display the pin, insert the battery and quickly select Ok once the PIN gets displayed or it gets detected.
if this fails then you'll need to start loader.exe without JVM using command prompt

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oluwadem
oluwadem
oluwadem
Junior Member
16
30-07-2015, 07:53 PM
#9
pls how can I start it using command prompt the step
hovatek
hovatek
hovatek
Administrator
49,570
31-07-2015, 09:53 AM
#10



(30-07-2015, 07:53 PM)oluwadem pls how can I start it using command prompt the step

navigate to the folder where the loader.exe is > hold down the shift button > right-click any white space in the folder > select open command window here
type the code below then press enter

Code:

loader.exe /nojvm

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