Hovatek Forum MOBILE Android help to resolve my itel it1351e
Can't login? Please, reset your password.
Hovatek is recruiting! Apply Now


help to resolve my itel it1351e

help to resolve my itel it1351e

Pages (3): 1 2 3 Next
mboy13
mboy13
mboy13
Senior Member
490
14-09-2014, 04:12 PM
#1



i fwend gave me his fone, so i entered an incorrect pattern lock many tymz. nd nw d fone cnt boot into home screen. asking me to inpute my gmail accont, off wch i did bt yet nt working. i try to boot into recovery mode, so i cn hard reset the fone, bt refuse to boot into recovery.

pls i wnt u gux to help me out.
hovatek
hovatek
hovatek
Administrator
49,570
14-09-2014, 04:23 PM
#2
(14-09-2014, 04:12 PM)mboy13 i fwend gave me his fone, so i entered an incorrect pattern lock many tymz. nd nw d fone cnt boot into home screen. asking me to inpute my gmail accont, off wch i did bt yet nt working. i try to boot into recovery mode, so i cn hard reset the fone, bt refuse to boot into recovery.

pls i wnt u gux to help me out.

1. What button combination did you use to attempt to boot into recovery mode?
2. Was the phone rooted or not?
3. Had the owner previously had difficulty entering recovery mode before this pattern issue?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
mboy13
mboy13
mboy13
Senior Member
490
14-09-2014, 07:06 PM
#3
1. i tried both botton i.e vol+ nd d power bottom nd vol- plus power bottom.

2. No root

3. the owner havnt tries to boot into recovery b4. so we cnt actually tells.

i dnt knw if i cn backup d MTK storck using pdnet nd droid tool nd den flash it using mtk flash tool?
hovatek
hovatek
hovatek
Administrator
49,570
14-09-2014, 09:04 PM
#4
(14-09-2014, 07:06 PM)mboy13 1. i tried both botton i.e vol+ nd d power bottom nd vol- plus power bottom.

2. No root

3. the owner havnt tries to boot into recovery b4. so we cnt actually tells.

i dnt knw if i cn backup d MTK storck using pdnet nd droid tool nd den flash it using mtk flash tool?

All your friend needs to do is supply his / her gmail username and password to regain access. Lets know how this goes.
Your Phone is made by Spreadtrum from china and doesn't have recovery mode installed
This post was last modified: 14-09-2014, 10:06 PM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
mboy13
mboy13
mboy13
Senior Member
490
14-09-2014, 10:10 PM
#5



1. i hav don dat, nd wen i submit, it wil show me d same tyn.

2. it wil display d itel boot logo nd turn off again witout prompting anytyn
hovatek
hovatek
hovatek
Administrator
49,570
14-09-2014, 10:25 PM
#6
(14-09-2014, 10:10 PM)mboy13 1. i hav don dat, nd wen i submit, it wil show me d same tyn.

2. it wil display d itel boot logo nd turn off again witout prompting anytyn

Press and hold the power button and then release
This will take you to the boot menu where here you
can choose to reset your device

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
mboy13
mboy13
mboy13
Senior Member
490
15-09-2014, 08:09 AM
#7
dnt get u bro.
hovatek
hovatek
hovatek
Administrator
49,570
15-09-2014, 10:55 AM
#8
(15-09-2014, 08:09 AM)mboy13 dnt get u bro.


* Power down your device
* Hold power button first + volume up key
* On the boot menu highlight the factory reset option using your volume keys
* Press the power button to make the selection
* Wait till the process is complete
* Use the volume keys to highlight reboot device
* Press the power button to begin the rebooting of
your device to its factory state
This post was last modified: 15-09-2014, 11:23 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
mboy13
mboy13
mboy13
Senior Member
490
15-09-2014, 11:39 AM
#9
bro i hav done dis all, bt wen eva i hold d vol+ d itel logo wil dim. nd d fone wil late went off. i hav to remove the ba3 nd fix bck b4 i cn b able to on d fone bck.
hovatek
hovatek
hovatek
Administrator
49,570
16-09-2014, 08:12 AM
#10



(15-09-2014, 11:39 AM)mboy13 bro i hav done dis all, bt wen eva i hold d vol+ d itel logo wil dim. nd d fone wil late went off. i hav to remove the ba3 nd fix bck b4 i cn b able to on d fone bck.

did you hold down the power button or just press once?
This post was last modified: 16-09-2014, 08:37 AM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Pages (3): 1 2 3 Next
Users browsing this thread:
 1 Guest(s)
Users browsing this thread:
 1 Guest(s)
YtWhTl
live chat
whatsapp telegram instagram