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[Please help] Unable to install OTA update on infinix Zero-16gb

#1

Dear Admin,

I have an infinix zero-16gb fone. I have been unable to install phone update. Each time i downloaded the update it says "installation package fails"

Any solution will be appreciated.

Thank you


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#2
Admin pls help needed as usual
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#3
(07-31-2015, 09:57 AM)Holla1234 Wrote: Dear Admin,

I have an infinix zero-16gb fone. I have been unable to install phone update. Each time i downloaded the update it says "installation package fails"

Any solution will be appreciated.

Thank you

1. is the phone rooted?
2. is it running on stock or custom recovery?
* The OTA update might brick your phone so ensure you have a reliable backup
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