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[Please help] OTA bricks tecno phantom z mini

#1
(This post was last modified: 08-02-2015, 12:15 PM by ymrigasa. )

Hello,

I received a notification of a new update for my tecno phantom z mini and proceeded to download the official update. After the download I went ahead to upgrade but unfortunately the phone got bricked. It now only boots to recovery and sadly I've never rooted it. When I connected it to my pc it didn't recognize it at all. There's no access to it now through the pc I did a factory reset and later wiped cache but all to no avail. It seems to me that the update wasn't compatible and has wiped the rom without installing anything. The robot at the recovery only says NO COMMAND.
Please, what can I do?


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#2
(08-02-2015, 11:55 AM)ymrigasa Wrote: Hello,

I received a notification of a new update for my tecno phantom z mini and proceeded to download the official update. After the download I went ahead to upgrade but unfortunately the phone got bricked. It now only boots to recovery and sadly I've never rooted it. When I connected it to my pc it didn't recognize it at all. There's no access to it now through the pc  I did a factory reset and later wiped cache but all to no avail. It seems to me that the update wasn't compatible and has wiped the rom without installing anything. The robot at the recovery only says NO COMMAND.
Please, what can I do?

you'll need the stock ROM.
we'll list it @ https://forum.hovatek.com/thread-311.html once available
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#3
(08-02-2015, 04:57 PM)hovatek Wrote:
(08-02-2015, 11:55 AM)ymrigasa Wrote: Hello,

I received a notification of a new update for my tecno phantom z mini and proceeded to download the official update. After the download I went ahead to upgrade but unfortunately the phone got bricked. It now only boots to recovery and sadly I've never rooted it. When I connected it to my pc it didn't recognize it at all. There's no access to it now through the pc  I did a factory reset and later wiped cache but all to no avail. It seems to me that the update wasn't compatible and has wiped the rom without installing anything. The robot at the recovery only says NO COMMAND.
Please, what can I do?

you'll need the stock ROM.
we'll list it @ https://forum.hovatek.com/thread-311.html once available

Ok. I borrowed another z mini and attempted to make the backup but it did the backing up without SYSTEM and USERDATA. This rendered the backup null as it's incomplete.
Pls, is there any other version of mtk droid tools capable of making a complete backup of Tecno Phantom Z Mini?
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#4
(This post was last modified: 08-03-2015, 11:13 AM by ymrigasa. )
Please, I did d backup but system.img is missing. Where did i go wrong?
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#5
(08-03-2015, 11:13 AM)ymrigasa Wrote: Please, I did d backup but system.img is missing. Where did i go wrong?

just sent you a PM. check your inbox
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#6
(08-03-2015, 11:40 AM)hovatek Wrote:
(08-03-2015, 11:13 AM)ymrigasa Wrote: Please, I did d backup but system.img is missing. Where did i go wrong?

just sent you a PM. check your inbox

I replied you.
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#7
(08-03-2015, 01:47 PM)ymrigasa Wrote:
(08-03-2015, 11:40 AM)hovatek Wrote:
(08-03-2015, 11:13 AM)ymrigasa Wrote: Please, I did d backup but system.img is missing. Where did i go wrong?

just sent you a PM. check your inbox

I replied you.

I still have access to the working Tecno Phantom Z mini deliberately delaying giving it back to the owner as i await developments here.
Thanks
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#8
(This post was last modified: 08-03-2015, 03:05 PM by hovatek. )
(08-03-2015, 01:47 PM)ymrigasa Wrote: I replied you.

delete the MTK droid tools you're using and use the one @ https://forum.hovatek.com/thread-468.html
install busybox on the phone
run MTK droid tools as admin.
let me know if its still not backing up system
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#9
(08-03-2015, 03:04 PM)hovatek Wrote:
(08-03-2015, 01:47 PM)ymrigasa Wrote: I replied you.

delete the MTK droid tools you're using and use the one @ https://forum.hovatek.com/thread-468.html
install busybox on the phone
run MTK droid tools as admin.
let me know if its still not backing up system

Did exactly as instructed. It still says 'system and userdata won' t backup. Continue?'
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#10
(This post was last modified: 08-03-2015, 05:23 PM by hovatek. )
(08-03-2015, 03:24 PM)ymrigasa Wrote: Did exactly as instructed. It still says 'system and userdata won' t backup. Continue?'

install adbd insecure @ https://forum.hovatek.com/thread-1219.html and try again
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