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Infinix hotnote Pro

#1

Please I need help with my infinix hot note Pro. Videos I download and songs I download don't play. I also have some issues with my camera and other apps. I guess its a virus. I have rooted my phone.i have tried all I know to boot into recovery mode to flash a new ROM.

Sent from my Infinix-X551 using Hovatek mobile


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#2
(08-03-2015, 04:16 PM)Theflexlord Wrote: Please I need help with my infinix hot note Pro. Videos I download and songs I download don't play. I also have some issues with my camera and other apps. I guess its a virus. I have rooted my phone.i have tried all I know to boot into recovery mode to flash a new ROM.

Sent from my Infinix-X551 using Hovatek mobile

1. were you able to flash another ROM?
2. supply a gmail address
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
(08-03-2015, 05:57 PM)hovatek Wrote:
(08-03-2015, 04:16 PM)Theflexlord Wrote: Please I need help with my infinix hot note Pro. Videos I download and songs I download don't play. I also have some issues with my camera and other apps. I guess its a virus. I have rooted my phone.i have tried all I know to boot into recovery mode to flash a new ROM.

Sent from my Infinix-X551 using Hovatek mobile

1. were you able to flash another ROM?
2. supply a gmail address
[email protected] I wasn't able to do that. I can't access the recovery mode no matter what I do.


Sent from my Infinix-X551 using Hovatek mobile
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#4
(08-05-2015, 10:03 AM)Theflexlord Wrote: [email protected] I wasn't able to do that. I can't access the recovery mode no matter what I do.


Sent from my Infinix-X551 using Hovatek mobile

granted! download @ https://forum.hovatek.com/thread-533.html and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#5
(08-05-2015, 01:50 PM)hovatek Wrote:
(08-05-2015, 10:03 AM)Theflexlord Wrote: [email protected] I wasn't able to do that. I can't access the recovery mode no matter what I do.


Sent from my Infinix-X551 using Hovatek mobile

granted! download @ https://forum.hovatek.com/thread-533.html and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
Thanks ,You Guys are Awesome

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#6
Thanks, I have flashed the phone with sp tools but no results. The phone remains the same way, I can't still access recovery and a song i downloaded this morning played and got corrupted after 5minutes. The Same problem I used to have.



Sent from my Infinix-X551 using Hovatek mobile
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#7
(08-09-2015, 10:15 AM)Theflexlord Wrote: Thanks, I have flashed the phone with sp tools but no results. The phone remains the same way, I can't still access recovery and a song i downloaded this morning played and got corrupted after 5minutes. The Same problem I used to have.



Sent from my Infinix-X551 using Hovatek mobile

go to settings > storage and format phone storage then restart the phone
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#8
I don't know how to do that. There is no option here to format my phone memory.

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#9
(08-11-2015, 10:02 AM)Theflexlord Wrote: I don't know how to do that. There is no option here to format my phone memory.

Sent from my Infinix-X551 using Hovatek mobile

what options do you see under settings > storage ?
Need further assistance? Speak with a Hovatek Representative:
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#10
What is here is storage and memory classified together. So I can see the storage size of the device and the SD card. The free space available on both of them and my RAM size. And an option to clean my RAM memory .i was even totally shocked that I couldn't do a factory reset. The last time I tried to use that option, the device just rebooted and back to normal. So the same thing occurred with the sp flash thing I did.. All I saw was Android is upgrading and nothing is any better.

Sent from my Infinix-X551 using Hovatek mobile
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