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Help: Infinix x551 doesn't Charge

Help: Infinix x551 doesn't Charge

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Itsabbkr
Itsabbkr
Itsabbkr
Junior Member
18
21-08-2015, 09:33 PM
#1



After flashing philz touch recovery on my infinix x551, it stopped charging and I can't boot to recovery. My PC doesn't even recognise it even after installing vcom drivers. Need help urgently please. I tried flashing the stock ROM but so flash tool doesn't read the phone.
hovatek
hovatek
hovatek
Administrator
49,570
22-08-2015, 06:41 AM
#2
(21-08-2015, 09:33 PM)Itsabbkr After flashing philz touch recovery on my infinix x551, it stopped charging and I can't boot to recovery. My PC doesn't even recognise it even after installing vcom drivers. Need help urgently please. I tried flashing the stock ROM but so flash tool doesn't read the phone.

1. is yours the hot note or hot note pro?
2. are you certain you have the ROM for your exact model?

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Itsabbkr
Itsabbkr
Itsabbkr
Junior Member
18
22-08-2015, 12:51 PM
#3
It's hot note. And I do have the correct ROM for the device. The phone was booting before it discharged completely. But now its totally dead and shows its charging when plugged but it's still 0% after several hours.
hovatek
hovatek
hovatek
Administrator
49,570
22-08-2015, 03:57 PM
#4
(22-08-2015, 12:51 PM)Itsabbkr It's hot note. And I do have the correct ROM for the device. The phone was booting before it discharged completely. But now its totally dead and shows its charging when plugged but it's still 0% after several hours.

follow the steps @ http://www.hovatek.com/blog/how-to-fix-a...er-source/
let me now if it persists

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Itsabbkr
Itsabbkr
Itsabbkr
Junior Member
18
22-08-2015, 04:46 PM
#5



Still persisting. Can't reflash my ROM because the phone doesn't get recognised by the system
hovatek
hovatek
hovatek
Administrator
49,570
22-08-2015, 05:31 PM
#6
(22-08-2015, 04:46 PM)Itsabbkr Still persisting. Can't reflash my ROM because the phone doesn't get recognised by the system

install vcom drivers using https://www.hovatek.com/forum/thread-440.html and try again

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Itsabbkr
Itsabbkr
Itsabbkr
Junior Member
18
22-08-2015, 10:10 PM
#7
Done that already,still isn't recognised by the system.
hovatek
hovatek
hovatek
Administrator
49,570
23-08-2015, 03:47 PM
#8
(22-08-2015, 10:10 PM)Itsabbkr Done that already,still isn't recognised by the system.

does your PC make a sound when you connect the phone?
try using a 2A charger and more powerful USB cord
This post was last modified: 23-08-2015, 03:51 PM by hovatek.

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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Itsabbkr
Itsabbkr
Itsabbkr
Junior Member
18
24-08-2015, 04:53 PM
#9
It doesn't make any sound, it just shows charging but doesn't charge.
hovatek
hovatek
hovatek
Administrator
49,570
24-08-2015, 06:46 PM
#10



(24-08-2015, 04:53 PM)Itsabbkr It doesn't make any sound, it just shows charging but doesn't charge.

the fault is from either your charger, cord, charging port or battery.
you should have the battery taken out and boosted.
This post was last modified: 24-08-2015, 06:47 PM by hovatek.

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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