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Itel it1404 stock backup download request

#1

Hi Hovatek,
I need permission to download backup file for the above mentioned phone. I need to unlock the phone but factory reset requests for the unlock code in order to proceed and the code is forgotten by the user. I tried to root it through adb so I could use the adb command prompt to unlock it but unable to root. My only option now is to flash with file.
My gmail address is still [email protected]
Thanks in advance.


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#2
(08-26-2015, 04:13 PM)Don4418 Wrote: Hi Hovatek,
I need permission to download backup file for the above mentioned phone. I need to unlock the phone but factory reset requests for the unlock code in order to proceed and the code is forgotten by the user. I tried to root it through adb so I could use the adb command prompt to unlock it but unable to root. My only option now is to flash with file.
My gmail address is still [email protected]
Thanks in advance.

granted! download @ https://forum.hovatek.com/thread-2194.html and flash fdl 1&2 and userdata using Upgrade Download tool @ https://forum.hovatek.com/thread-1231.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
(This post was last modified: 08-27-2015, 02:09 PM by Don4418. Edit Reason: Forgot to attach the screenshot )
(08-26-2015, 05:25 PM)hovatek Wrote:
(08-26-2015, 04:13 PM)Don4418 Wrote: Hi Hovatek,
I need permission to download backup file for the above mentioned phone. I need to unlock the phone but factory reset requests for the unlock code in order to proceed and the code is forgotten by the user. I tried to root it through adb so I could use the adb command prompt to unlock it but unable to root. My only option now is to flash with file.
My gmail address is still [email protected]
Thanks in advance.

granted! download @ https://forum.hovatek.com/thread-2194.html and flash fdl 1&2 and userdata using Upgrade Download tool @ https://forum.hovatek.com/thread-1231.html

Hi Hovatek,
Thanks for the file. I tried flashing the file to the phone ( not the whole file, though. Just the fdl files plus the userdata file) but the operation failed on the fdl2 file. I tried it severally but the same error. I'm attaching a screenshot. Please help me solve this problem.

Attached Files
.jpg   Capture.JPG (Size: 73.23 KB / Downloads: 3)
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#4

Hi Hovatek,
Thanks for the file. I tried flashing the file to the phone ( not the whole file, though. Just the fdl files plus the userdata file) but the operation failed on the fdl2 file. I tried it severally but the same error. I'm attaching a screenshot. Please help me solve this problem.
[/quote]

use Upgrade Download tool @ https://forum.hovatek.com/thread-1231.html instead of Research Download tool
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#5
(08-27-2015, 06:21 PM)hovatek Wrote: Hi Hovatek,
Thanks for the file. I tried flashing the file to the phone ( not the whole file, though. Just the fdl files plus the userdata file) but the operation failed on the fdl2 file. I tried it severally but the same error. I'm attaching a screenshot. Please help me solve this problem.

use Upgrade Download tool @ https://forum.hovatek.com/thread-1231.html instead of Research Download tool
[/quote]

Hi
I tried flashing with the Upgrade Download Tool as you advised but it also failed when it got to the third file (NV_W). But another problem I have with this tool is that it does not allow you to select only the files you want to flash which means once you load the pac file, everything within it will be flashed. I do notice that it has been able to flash the fdl1 and fdl2 files whereas the Research Download Tool could not flash the fdl2 file. Please tell me what else I can do to solve this .

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#6
(08-28-2015, 12:27 PM)Don4418 Wrote: Hi
I tried flashing with the Upgrade Download Tool as you advised but it also failed when it got to the third file (NV_W). But another problem I have with this tool is that it does not allow you to select only the files you want to flash which means once you load the pac file, everything within it will be flashed. I do notice that it has been able to flash the fdl1 and fdl2 files whereas the Research Download Tool could not flash the fdl2 file. Please tell me what else I can do to solve this .

thats not true. you can select what files you wish to flash (fdl 1&2 are fixed)
read the guide @ https://forum.hovatek.com/thread-1231.html carefully and ensure to see the video
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#7
Hi,
I've been able to solve the problem by downloading the latest version of ResearchDownload (2.9.9005) and loading the pac file into it and flashing the the three files (fdl1, fdl2, userdata).

Thanks so much for your support.
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