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MALWARE on my Android phone

#1

it seems my phone has been affected someway. whenever i open my browser opera mini, uc browser or even phone browser. it automatically loads a website with pornographic content. I tried cross checking if i have malicious apps but cant find any. i installed malwarebytes, 360 security, norton but no threat found. please I need help. GRETEL G005 is the phone
[Image: Screenshot_2015_08_31_13_01_07.png][Image: Screenshot_2015_08_31_13_05_00.png][Image: Screenshot_2015_08_31_13_04_43.png][Image: Screenshot_2015_08_31_13_04_37.png][Image: Screenshot_2015_08_31_13_00_44.png]


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#2
(This post was last modified: 08-31-2015, 03:00 PM by hovatek. )
(08-31-2015, 01:25 PM)4jean Wrote: it seems my phone has been affected someway. whenever i open my browser opera mini, uc browser or even phone browser. it automatically loads a website with pornographic content. I tried cross checking if i have malicious apps but cant find any. i installed malwarebytes, 360 security, norton but no threat found. please I need help. GRETEL G005 is the phone
[Image: Screenshot_2015_08_31_13_01_07.png][Image: Screenshot_2015_08_31_13_05_00.png][Image: Screenshot_2015_08_31_13_04_43.png][Image: Screenshot_2015_08_31_13_04_37.png][Image: Screenshot_2015_08_31_13_00_44.png]
you've been infected by an adware
download other browsers like Operamini, Chrome or Mozila and see if it persists (to know if its phone wide or just those two browsers that are affected)
also, uninstall all suspicious applications.
if that doesnt help then do a factory reset in recovery mode.
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#3
thanks hovatek. I got an app from playstore that was able to detect my launcher as virus. as soon as i uninstalled the launcher. the problem was resolved
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#4
(09-07-2015, 02:36 PM)4jean Wrote: thanks hovatek. I got an app from playstore that was able to detect my launcher as virus. as soon as i uninstalled the launcher. the problem was resolved

what application was that?
Need further assistance? Speak with a Hovatek Representative:
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#5
The app is stopbadapp

https://play.google.com/store/apps/devel...e+Security

Has both adware and anti-virus functionality
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#6
Ok. but i think your phone wasnt attached much. i had to install a new rom to my phone and it is now working perfectly. though i paid 2,500N in Jalingo to get it flashed. hovatek has given me a link to needrom.com but am still having difficulties downloading the rom. i am using same phone (Gretel-G005)
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#7
Perhaps you can request that the Rom be uploaded for you or they help you get another link
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