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[Please help] How to bypass family setup on Nokia lumia 520

#1

I open my new Nokia lumia 520 store to install an app, and I got this message "My family setup needed. My family must be set up before you can buy this item.  Ask your parent to set up my family settings on Windowsphone.com" please how can I bypass it.


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#2
(This post was last modified: 09-06-2015, 01:26 PM by hovatek. )
(09-06-2015, 07:50 AM)Twonity Wrote: I open my new Nokia lumia 520 store to install an app, and I got this message "My family setup needed. My family must be set up before you can buy this item.  Ask your parent to set up my family settings on Windowsphone.com" please how can I bypass it.

check the microsoft account you're currently signed into to be sure the date of birth is set to above 18
also, disable Kid's corner under Settings > Kid's cornder
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#3
The kid's corner is turned off. Am still unable to locate the microsoft account. Where can I find it.
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#4
(This post was last modified: 09-07-2015, 03:08 AM by hovatek. )
(09-06-2015, 05:10 PM)Twonity Wrote: The kid's corner is turned off. Am still unable to locate  the microsoft account. Where can I find it.

if you dont know the Microsoft account associated with the phone then you'll have to reset it under Settings > About > Reset your phone .
If you know the account that was used as the parent account then you can disable the My Family setings by logging in @ http://www.windowsphone.com/en-us/family
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#5
Did a factory reset. Thanks for the help.
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