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[Please help] Infinix Zero can't detect SIMs.

#1

Hello Admin, hello friends,

I'm using an Infinix X506 with a J608-16G stock ROM which suddenly stopped detecting my SIMs or any SIM for that matter this morning. I didn't drop the phone neither do I pull the SIMs often (so I'm not expecting a hardware problem). I haven't tweaked or upgraded anything save some apps occasionally.

I have to set up a hotspot with another phone to be in this forum and yes, the SIMs are detected and works well in other phones.

I have checked to see if the problem is from an installed app by getting the phone into Safe Mode, and that didn't help. I'm now at my wits end, somebody help please.


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#2
(09-11-2015, 04:28 PM)Endi Wrote: Hello Admin, hello friends,

I'm using an Infinix X506 with a J608-16G stock ROM which suddenly stopped detecting my SIMs or any SIM for that matter this morning. I didn't drop the phone neither do I pull the SIMs often (so I'm not expecting a hardware problem). I haven't tweaked or upgraded anything save some apps occasionally.

I have to set up a hotspot with another phone to be in this forum and yes, the SIMs are detected and works well in other phones.

I have checked to see if the problem is from an installed app by getting the phone into Safe Mode, and that didn't help. I'm now at my wits end, somebody help please.

1. does the phone still have baseband and IMEI?
2. enable then disable airplane mode as see if that helps
3. supply a gmail address if the above fix doesn't work
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#3
(09-11-2015, 06:14 PM)hovatek Wrote:
(09-11-2015, 04:28 PM)Endi Wrote: Hello Admin, hello friends,

I'm using an Infinix X506 with a J608-16G stock ROM which suddenly stopped detecting my SIMs or any SIM for that matter this morning. I didn't drop the phone neither do I pull the SIMs often (so I'm not expecting a hardware problem). I haven't tweaked or upgraded anything save some apps occasionally.

I have to set up a hotspot with another phone to be in this forum and yes, the SIMs are detected and works well in other phones.

I have checked to see if the problem is from an installed app by getting the phone into Safe Mode, and that didn't help. I'm now at my wits end, somebody help please.

1. does the phone still have baseband and IMEI?
2. enable then disable airplane mode as see if that helps
3. supply a gmail address if the above fix doesn't work

1. Yes, it does have all. Nothing's been tampered with at all.
2. It repeats the same messages as when you pop in the SIMs. NO SIM DETECTED.
3. [email protected]

Thanks, I appreciate.
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#4
(09-12-2015, 09:49 AM)Endi Wrote: 1. Yes, it does have all. Nothing's been tampered with at all.
2. It repeats the same messages as when you pop in the SIMs. NO  SIM DETECTED.
3. [email protected]

Thanks, I appreciate.

download the MTK backup @ https://forum.hovatek.com/thread-533.html and flash secro.img using Sp flash tool @ https://forum.hovatek.com/thread-159.html
let me know if the issue persists
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
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#5
(09-12-2015, 09:49 AM)Endi Wrote:
(09-11-2015, 06:14 PM)hovatek Wrote:
(09-11-2015, 04:28 PM)Endi Wrote: Hello Admin, hello friends,

I'm using an Infinix X506 with a J608-16G stock ROM which suddenly stopped detecting my SIMs or any SIM for that matter this morning. I didn't drop the phone neither do I pull the SIMs often (so I'm not expecting a hardware problem). I haven't tweaked or upgraded anything save some apps occasionally.

I have to set up a hotspot with another phone to be in this forum and yes, the SIMs are detected and works well in other phones.

I have checked to see if the problem is from an installed app by getting the phone into Safe Mode, and that didn't help. I'm now at my wits end, somebody help please.

1. does the phone still have baseband and IMEI?
2. enable then disable airplane mode as see if that helps
3. supply a gmail address if the above fix doesn't work 
It still not working sir what do I have to do now
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#6
(07-02-2016, 03:49 PM)Anilkumar9 Wrote: It still not working sir what do I have to do now

Check the simcard port pins there should be six also try other simcards
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#7
(07-02-2016, 03:49 PM)Anilkumar9 Wrote: It still not working sir what do I have to do now

create a new thread, this is someone else's support thread
see https://forum.hovatek.com/thread-514.html for how to create a thread
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: [email protected]
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