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Infinix Hot Note Pro X551 dead after Lollipop upgrade

#1
Shocked 

Hello,

I updated my Infinix Hot Note Pro with Flash Tool and after the upgrade had a dead phone which refuses to come on ever since Saturday.

Each time I fix my cable to the laptop, I hear a beep that the phone is connected but the beep is continuous as if I eject the cable randomly or that the cable is bad.

Kindly help on the way forward.

Thanks


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#2
My email is [email protected]

Thanks
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#3
(09-14-2015, 01:59 PM)semasir Wrote: Hello,

I updated my Infinix Hot Note Pro with Flash Tool and after the upgrade had a dead phone which refuses to come on ever since Saturday.

Each time I fix my cable to the laptop, I hear a beep that the phone is connected but the beep is continuous as if I eject the cable randomly or that the cable is bad.

Kindly help on the way forward.

Thanks

I think u flashed d wrong upgrade rom for ur pro. 
Now whats d current stat of the phons now?
Warm regards

[Image: https://encrypted-tbn1.gstatic.com/image...72etIkltxY]
Prof Mboy (Mboy13)
Network Engineer
CTTL, Contec Global
Birnin Kebbi,
Kebbi State

08140421345
08155755282

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#4
the phone is currently dead and not coming up
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#5
(09-14-2015, 01:59 PM)semasir Wrote: Hello,

I updated my Infinix Hot Note Pro with Flash Tool and after the upgrade had a dead phone which refuses to come on ever since Saturday.

Each time I fix my cable to the laptop, I hear a beep that the phone is connected but the beep is continuous as if I eject the cable randomly or that the cable is bad.

Kindly help on the way forward.

Thanks

you must've flashed the wrong update.
granted! download the stock backup @ https://forum.hovatek.com/thread-533.html and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
ensure to re-install VCOM drivers as the guide instructs

Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#6
I have downloaded the stock backup for my hot note pro and also ran the scatter file but the progress bar never show up till now and it's been like that for almost an hour now.

I get a positive though that the USB is seen unlike previous days with the disconnection sound repeatedly. Any way forward please?

Thanks

(09-14-2015, 04:14 PM)hovatek Wrote:
(09-14-2015, 01:59 PM)semasir Wrote: Hello,

I updated my Infinix Hot Note Pro with Flash Tool and after the upgrade had a dead phone which refuses to come on ever since Saturday.

Each time I fix my cable to the laptop, I hear a beep that the phone is connected but the beep is continuous as if I eject the cable randomly or that the cable is bad.

Kindly help on the way forward.

Thanks

you must've flashed the wrong update.
granted! download the stock backup @ https://forum.hovatek.com/thread-533.html and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
ensure to re-install VCOM drivers as the guide instructs
Reply
#7
(09-15-2015, 10:21 AM)semasir Wrote: I have downloaded the stock backup for my hot note pro and also ran the scatter file but the progress bar never show up till now and it's been like that for almost an hour now.

I get a positive though that the USB is seen unlike previous days with the disconnection sound repeatedly. Any way forward please?

Thanks

you'll need to re-install VCOM drivers using the guide @ https://forum.hovatek.com/thread-440.html
try using another PC, preferably a Windows 7 PC
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#8
Thanks for your support. I've restored my phone back to the Kitkat version but will not mind getting a lollipop version for my hot note pro to try again.

Your support is great and invaluable too. God bless you.
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#9
(This post was last modified: 09-15-2015, 02:06 PM by mboy13. )
here download lollipop rom here http://adf.ly/1O5nQG
then visit here https://forum.hovatek.com/thread-6879.html on how to upgrade
Warm regards

[Image: https://encrypted-tbn1.gstatic.com/image...72etIkltxY]
Prof Mboy (Mboy13)
Network Engineer
CTTL, Contec Global
Birnin Kebbi,
Kebbi State

08140421345
08155755282

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