Hi, Guest! Login / Register




Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

My Tecno A7 only charges when connected to a PC, no usb computer connection prompt

#1
(This post was last modified: 09-15-2015, 06:15 PM by ocline60. )

I suddenly realized my Tecno A7 phone (mt6592) with android 4.4.2 is not been recognized by a PC. The phone only charges when connected to PC. I am unable to access the phone memory.

To fix this I have done factory reset including erasing the entire internal SD memory to no avail. I also downloaded several mt65xx preloder file to be installed on my PC to no avail. I have changed USB cables too with no luck.
I have a stock ROM backup on my PC but I am unable to use that because sp flash tool cannot see my phone

I hereby request you grant me approval to download the stock ROM that I can install via cwm recovery.

My phone is rooted and I have cwm recovery installed.

Thank you.
[email protected]


Reply
#2
(09-15-2015, 10:11 AM)ocline60 Wrote: I suddenly realized my Techno A7 phone (mt6592) with android 4.4.2 is not been recognized by a PC. The phone only charges when connected to PC. I am unable to access the phone memory.

To fix this I have done factory reset including erasing the entire internal SD memory to no avail. I also downloaded several mt65xx preloder file to be installed on my PC to no avail. I have changed USB cables too with no luck.
I have a stock ROM backup on my PC but I am unable to use that because sp flash tool cannot see my phone

I hereby request you grant me approval to download the stock ROM that I can install via cwm recovery.

My phone is rooted and I have cwm recovery installed.

Thank you.
[email protected]

we only upload MTK backups , not CWM backups for recovery mode.
have you read the guide @ https://blog.hovatek.com/how-to-fix-an-a...-usb-cord/ ?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#3
(09-15-2015, 12:27 PM)hovatek Wrote:
(09-15-2015, 10:11 AM)ocline60 Wrote: I suddenly realized my Techno A7 phone (mt6592) with android 4.4.2 is not been recognized by a PC. The phone only charges when connected to PC. I am unable to access the phone memory.

To fix this I have done factory reset including erasing the entire internal SD memory to no avail. I also downloaded several mt65xx preloder file to be installed on my PC to no avail. I have changed USB cables too with no luck.
I have a stock ROM backup on my PC but I am unable to use that because sp flash tool cannot see my phone

I hereby request you grant me approval to download the stock ROM that I can install via cwm recovery.

My phone is rooted and I have cwm recovery installed.

Thank you.
[email protected]

we only upload MTK backups , not CWM backups for recovery mode.
have you read the guide @ https://blog.hovatek.com/how-to-fix-an-a...-usb-cord/ ?

Thanks for the feedback. I have tried all solutions mentioned in the link you provided. Yet the problem persists.
Is there anyway to modify the USB settings from the system root folders manually?

Sent from my TECNO-A7 using Hovatek mobile
Reply
#4
I forgot to add that tecno A7 does not use an external SD card. It has an internal SD card.

Sent from my TECNO-A7 using Hovatek mobile
Reply
#5
(09-15-2015, 01:47 PM)ocline60 Wrote: I forgot to add that tecno A7 does not use an external SD card. It has an internal SD card.

Sent from my TECNO-A7 using Hovatek mobile

im aware of this
1. is the phone rooted?
2. supply a gmail address
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#6
Yes the phone is rooted. [email protected]

Sent from my TECNO-A7 using Hovatek mobile
Reply
#7
(09-15-2015, 04:31 PM)ocline60 Wrote: Yes the phone is rooted. [email protected]

Sent from my TECNO-A7 using Hovatek mobile

ok. backup your phone using https://forum.hovatek.com/thread-468.html just incase
let me know once backup is complete
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#8
(This post was last modified: 09-15-2015, 06:14 PM by ocline60. )
I have a functional mtk back up on my PC. At least up till the last time my phone could communicate with a PC. I also have a cwm back up of the phone in the current state which I have been able to transfer to my PC with the aide of an application called shareit. So I guess I am good to go with any other help from you.
Thanks.

Sent from my TECNO-A7 using Hovatek mobile

Reply
#9
(09-15-2015, 05:54 PM)ocline60 Wrote: I have a functional mtk back up on my PC. At least up till the last time my phone could communicate with a PC. I also have a cwm back up of the phone in the current state which I have been able to transfer to my PC with the aide of an application called shareit. So I guess I am good to go with any other help from you.
Thanks.

Sent from my TECNO-A7 using Hovatek mobile

if you have an MTK backup from when the phone was working perfectly then flash it using MTK droid tools @ https://forum.hovatek.com/thread-159.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#10
(This post was last modified: 09-16-2015, 05:04 PM by ocline60. )
Thanks for the feedback. I am not able to flash the phone because it is not been recognised by the PC. When I connect the phone to a PC, it only charges. Nothing more. Even in factory or recovery mode no response whatsoever.

Sent from my TECNO-A7 using Hovatek mobile
Reply










Users browsing this thread:
1 Guest(s)