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HELP on TECNO p9

#1

dear hovatek pls i need help on my father's tecno p9. it keeps hanging..i was directed here to download the stock rom for tecno p9 by my friend, but its not going..pls permission to download tecno p9
thanks.


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#2
(09-30-2015, 04:52 PM)jaybee104 Wrote: dear hovatek pls i need help on my father's tecno p9. it keeps hanging..i was directed here to download the stock rom for tecno p9 by my friend, but its not going..pls permission to download tecno p9
thanks.

1. how did it start hanging? details please
2. what version of Android is the phone running on?
3. supply a gmail address
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#3
(09-30-2015, 07:37 PM)hovatek Wrote:
(09-30-2015, 04:52 PM)jaybee104 Wrote: dear hovatek pls i need help on my father's tecno p9. it keeps hanging..i was directed here to download the stock rom for tecno p9 by my friend, but its not going..pls permission to download tecno p9
thanks.

1. how did it start hanging? details please
2. what version of Android is the phone running on?
3. supply a gmail address

he force stoped systemui, and it cant be re-enabled again.
my email is [email protected]
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#4
(10-01-2015, 11:45 AM)jaybee104 Wrote: he force stoped systemui, and it cant be re-enabled again.
my email is [email protected]

you've till not told me what version of Android its running on.
BTW, have you tried a factory reset in recovery mode?
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#5
(10-01-2015, 05:21 PM)hovatek Wrote:
(10-01-2015, 11:45 AM)jaybee104 Wrote: he force stoped systemui, and it cant be re-enabled again.
my email is [email protected]

you've till not told me what version of Android its running on.
BTW, have you tried a factory reset in recovery mode?

it is running 4.2 jellybean. 
i tried factory reset but the problem is still  there, if he wants to make calls,  it will say com.proccess.phone has stoped working. that is the lattest problem. but still hangs

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#6
(10-01-2015, 06:57 PM)jaybee104 Wrote: it is running 4.2 jellybean. 
i tried factory reset but the problem is still  there, if he wants to make calls,  it will say com.proccess.phone has stoped working. that is the lattest problem. but still hangs

granted! download @ https://forum.hovatek.com/thread-311.html and flash system.img (Android) using Sp flash tool @ https://forum.hovatek.com/thread-159.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#7
(10-02-2015, 11:47 AM)hovatek Wrote:
(10-01-2015, 06:57 PM)jaybee104 Wrote: it is running 4.2 jellybean. 
i tried factory reset but the problem is still  there, if he wants to make calls,  it will say com.proccess.phone has stoped working. that is the lattest problem. but still hangs

granted! download @ https://forum.hovatek.com/thread-311.html and flash system.img (Android) using Sp flash tool @ https://forum.hovatek.com/thread-159.html

hello hovatek, pls i just found out that it is 4.4.2 kitkat and not jellybean as statated above. please help me. thanks
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#8
(10-02-2015, 03:13 PM)jaybee104 Wrote: hello hovatek, pls i just found out that it is 4.4.2 kitkat and not jellybean as statated above. please help me. thanks

granted for P9 4.4.
why do you think its not 4.2?
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#9
(10-02-2015, 06:06 PM)hovatek Wrote:
(10-02-2015, 03:13 PM)jaybee104 Wrote: hello hovatek, pls i just found out that it is 4.4.2 kitkat and not jellybean as statated above. please help me. thanks

granted for P9 4.4.
why do you think its not 4.2?

wow! thanks its working...
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