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[Please help] Tecno M3 android 4.2.2

#1


.jpg   IMG_20151003_112449.jpg (Size: 284.53 KB / Downloads: 1)
hello guys
i'm having a problem with a tecno m3. it seems its infected with a virus such that i cant even reset it from settings or from boot-loader. i've tried since yesterday to hard reset it but it isn't working.
can anybody help me with what i should i do, especially with regards to flashing the phone which i'm seriously considering. how can i flash the phone? and what softwares and files do i need to download?
this are some of the pictures of the phone.
Thanks.



Attached Files
.jpg   IMG_20151003_112852.jpg (Size: 192.76 KB / Downloads: 1)
.jpg   IMG_20151003_112537.jpg (Size: 290.21 KB / Downloads: 1)
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#2
(10-03-2015, 11:33 AM)j.ts09 Wrote: hello guys
i'm having a problem with a tecno m3. it seems its infected with a virus such that i cant even reset it from settings or from boot-loader. i've tried since yesterday to hard reset it but it isn't working.
can anybody help me with what i should i do, especially with regards to flashing the phone which i'm seriously considering. how can i flash the phone? and what softwares and files do i need to download?
this are some of the pictures of the phone.
Thanks.

you've been infected by malware. read https://blog.hovatek.com/how-to-remove-p...oid-phone/

1. check the pics @ https://forum.hovatek.com/thread-311.html if yours is Old or New OS
2. supply a gmail address
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
the phone is new tecno m3 model.
my email adrress is [email protected]
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#4
(10-03-2015, 02:20 PM)hovatek Wrote:
(10-03-2015, 11:33 AM)j.ts09 Wrote: hello guys
i'm having a problem with a tecno m3. it seems its infected with a virus such that i cant even reset it from settings or from boot-loader. i've tried since yesterday to hard reset it but it isn't working.
can anybody help me with what i should i do, especially with regards to flashing the phone which i'm seriously considering. how can i flash the phone? and what softwares and files do i need to download?
this are some of the pictures of the phone.
Thanks.

you've been infected by malware. read https://blog.hovatek.com/how-to-remove-p...oid-phone/

1. check the pics @ https://forum.hovatek.com/thread-311.html if yours is Old or New OS
2. supply a gmail address

My phone is tecno m3 new os system.
Email address is [email protected]
Reply
#5
(10-05-2015, 12:42 PM)j.ts09 Wrote: My phone is tecno m3 new os system.
Email address is [email protected]

granted! download @ https://forum.hovatek.com/thread-311.html
format and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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