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[Please help] tecno m3 keeps on installing an app called pro

#1

my tecno m3 keeps on installing an app called pro I kept on uninstalling but the app keeps on coming back and I used to get a message saying unfortunately measure has stopped


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#2
(10-16-2015, 09:13 PM)hamza Wrote: my tecno m3 keeps on installing  an app called pro I kept on uninstalling but the app keeps on coming back  and I used to get a message saying unfortunately measure has stopped

you've been infected with malware. read https://blog.hovatek.com/how-to-remove-p...oid-phone/
I need to know what variant of Tecno M3 yours is.
1. is your phone running on Android 4.2 or 4.4?
2. if its 4.2, check the pics @ https://forum.hovatek.com/thread-311.html if its Old or New OS
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
(10-17-2015, 09:48 AM)hovatek Wrote:
(10-16-2015, 09:13 PM)hamza Wrote: my tecno m3 keeps on installing  an app called pro I kept on uninstalling but the app keeps on coming back  and I used to get a message saying unfortunately measure has stopped

you've been infected with malware. read https://blog.hovatek.com/how-to-remove-p...oid-phone/
I need to know what variant of Tecno M3 yours is.
1. is your phone running on Android 4.2 or 4.4?
2. if its 4.2, check the pics @ https://forum.hovatek.com/thread-311.html if its Old or New OS

it's 4.2.2 and running on the new os
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#4
(10-17-2015, 01:06 PM)hamza Wrote: it's 4.2.2 and running on the new os

very well
download Tecno M3 4.2 New OS stock backup @ https://forum.hovatek.com/thread-311.html
format and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#5
(10-17-2015, 02:30 PM)hovatek Wrote:
(10-17-2015, 01:06 PM)hamza Wrote: it's 4.2.2 and running on the new os

very well
download Tecno M3 4.2 New OS stock backup @ https://forum.hovatek.com/thread-311.html
format and flash using Sp flash tool @ https://forum.hovatek.com/thread-159.html

I had already downloaded it before I guess this means I should reflash it?
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#6
(10-17-2015, 02:57 PM)hamza Wrote: I had already downloaded  it before I guess this means I should reflash it?

yes, flash
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#7
(10-17-2015, 07:50 PM)hovatek Wrote:
(10-17-2015, 02:57 PM)hamza Wrote: I had already downloaded  it before I guess this means I should reflash it?

yes, flash

ok
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