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Tecno Phantom A

Tecno Phantom A

kola
kola
kola
Newbie
2
21-10-2015, 11:36 AM
#1



Confused my tecno phantom A wont start, kept booting!

please see the attached all I have all day... Exclamation
hovatek
hovatek
hovatek
Administrator
49,570
21-10-2015, 12:34 PM
#2
(21-10-2015, 11:36 AM)kola Confused my tecno phantom A wont start, kept booting!

please see the attached all I have all day... Exclamation

1. would help to know how this started
2. what version of Android is the phone running on?
3. have you tried doing a factory reset in recovery mode and eMMC wipe in factory mode?

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kola
kola
kola
Newbie
2
21-10-2015, 01:42 PM
#3
thanks for the reply. below are my responses...

1. it started like I had a flat battery, and after charging for a while, it kept on booting with the "tecno" sign but wont come up
2. OS 4.1
3.How do I do a factory reset in recovery mode and eMMC wipe in factory mode?
hovatek
hovatek
hovatek
Administrator
49,570
21-10-2015, 03:31 PM
#4
(21-10-2015, 01:42 PM)kola thanks for the reply. below are my responses...

1. it started like I had a flat battery, and after charging for a while, it kept on booting with the "tecno" sign but wont come up
2. OS 4.1
3.How do I do a factory reset in recovery mode and eMMC wipe in factory mode?

switch off the phone then press the button combos below in the order stated and dont release till the phone enters that mode

recovery mode
volume up + power button
select wipe data / factory reset

factory more
volume down + power
select the option with eMMC in the name

you can see  https://www.hovatek.com/forum/thread-479.html

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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