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[Please help] Tecno A7, 7.0GB Free Internal Storage but cant dowload update

#41

(05-08-2015, 12:05 PM)hovatek Wrote:
(05-07-2015, 10:27 PM)donX Wrote: In the app, select My storage > System and let me see a screenshot

(05-08-2015, 12:18 AM)temit12 Wrote: i noticed something now, its the system storage that is full, how can i get into the system file that is wat we should work on now.

(05-08-2015, 08:23 AM)its_xino Wrote: another screen shot (in other news, i cant add attachment from the mobile site)

Alright. guys. Need you to go to Setting > Storage and select Wipe phone storage. once thats done, reboot the phone and check system again.
will upload the modified EBR in a moment

i did that immediately after flashing the rom. same thing


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#42
(05-08-2015, 06:10 PM)its_xino Wrote: i did that immediately after flashing the rom. same thing

download attachment below
unpack the EBR files to a folder with a scatter file from the stock rom then flash them alone using SP flash tool.
lets know how it goes

Attached Files
.zip   [Hovatek] Modded EBR 1 & 2 for Tecno Phantom Z.zip (Size: 253 bytes / Downloads: 20)
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#43
(05-08-2015, 06:29 PM)hovatek Wrote:
(05-08-2015, 06:10 PM)its_xino Wrote: i did that immediately after flashing the rom. same thing

download attachment below
unpack the EBR files to a folder with a scatter file from the stock rom then flash them alone using SP flash tool.
lets know how it goes

Flashing EBR done,  it made me wipe my phone storage after restart,  but Still encountered d same error while trying to update
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#44
(05-08-2015, 09:40 PM)its_xino Wrote: Flashing EBR done,  it made me wipe my phone storage after restart,  but Still encountered d same error while trying to update

check the system stat if its the same thing
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#45
(05-09-2015, 10:46 AM)hovatek Wrote:
(05-08-2015, 09:40 PM)its_xino Wrote: Flashing EBR done,  it made me wipe my phone storage after restart,  but Still encountered d same error while trying to update

check the system stat if its the same thing

I think its a problem with the update app, cos every other app is working perfectly well downloading and installing stuffs
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#46
(05-09-2015, 09:41 PM)donX Wrote: I think its a problem with the update app, cos every other app is working perfectly well downloading and installing stuffs

we might need to remotely access one of you's phone so we can check it out

https://lras.hovatek.com
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#47
Could someone with a pre-update version of the firmware upload a dump of their rom backup if possible?
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#48
Hey Admin tried the above and got the same result,The phone will not update and says installation needs 50556935 bytes storage,Please release to continue.Even if the storage is completely empty the message does not change
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#49
(This post was last modified: 05-13-2015, 08:20 PM by hovatek. )
(05-13-2015, 03:58 PM)jigsawman Wrote: Hey Admin tried the above and got the same result,The phone will not update and says installation needs 50556935 bytes storage,Please release to continue.Even if the storage is completely empty the message does not change
we've identified the system storage as where the fault is. we just need a volunteer to allow us remotely access his or her phone using our Live Remote Assistance Service @ https://lras.hovatek.com so we can check it out
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#50
(05-13-2015, 08:18 PM)hovatek Wrote:
(05-13-2015, 03:58 PM)jigsawman Wrote: Hey Admin tried the above and got the same result,The phone will not update and says installation needs 50556935 bytes storage,Please release to continue.Even if the storage is completely empty the message does not change
we've identified the system storage as where the fault is. we just need a volunteer to allow us remotely access his or her phone using our Live Remote Assistance Service @ https://lras.hovatek.com so we can check it out

Will make my device available tomorrow from 9.am
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