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[Please help] Tecno A7, 7.0GB Free Internal Storage but cant dowload update

#1

Admin Hov,

I know i should stay away from updates for now but i need to be ready when a good update surface

i just resurrected from a bricked device and flashed all files from the tecno ohantom z custom rom provided here. when i try to do a system update, i get the message, "the installation need at least 4,951,2455 bytes storage. please release space to continue"

you adviced i use EBR tweak stated here https://forum.hovatek.com/thread-718.html but my current available internal storage is 7.0GB with only 875MB used. Do i still need to tweak EBR?


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#2
(04-30-2015, 08:54 AM)its_xino Wrote: Admin Hov,

I know i should stay away from updates for now but i need to be ready when a good update surface

i just resurrected from a bricked device and flashed all files from the tecno ohantom z custom rom provided here. when i try to do a system update, i get the message, "the installation need at least 4,951,2455 bytes storage. please release space to continue"

you adviced i use EBR tweak stated here https://forum.hovatek.com/thread-718.html but my current available internal storage is 7.0GB with only 875MB used. Do i still need to tweak EBR?

check phone and sd card storage total size and free space
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#3
My Tecno phantom Z details at the moment

Internal storage - 7.0GB free
Phone storage - 17GB free
phone has no SD card

im confused as to why i cant install updates but i can install softwares. hope it has noting to do with the stock rom or flashing process
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#4
(This post was last modified: 04-30-2015, 02:01 PM by hovatek. )
(04-30-2015, 09:07 AM)its_xino Wrote: My Tecno phantom Z details at the moment
Internal storage - 7.0GB free
Phone storage - 17GB free
phone has no SD card
im confused as to why i cant install updates but i can install softwares. hope it has noting to do with the stock rom or flashing process
thats just 49mb and shouldnt be a problem. have you done a factory reset?
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#5
(04-30-2015, 01:58 PM)hovatek Wrote:
(04-30-2015, 09:07 AM)its_xino Wrote: My Tecno phantom Z details at the moment
Internal storage - 7.0GB free
Phone storage - 17GB free
phone has no SD card
im confused as to why i cant install updates but i can install softwares. hope it has noting to do with the stock rom or flashing process
thats just 49mb and shouldnt be a problem. have you done a factory reset?

yes i have done a factory reset, same thing, i even re-flashed the custom rom and did the formatting option there using SK tools
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#6
(04-30-2015, 02:11 PM)its_xino Wrote: yes i have done a factory reset, same thing, i even re-flashed the custom rom and did the formatting option there using SK tools

can i have a screenshot of the error
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#7
Having the same problem,what's going on?
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#8
(04-30-2015, 03:02 PM)hovatek Wrote:
(04-30-2015, 02:11 PM)its_xino Wrote: yes i have done a factory reset, same thing, i even re-flashed the custom rom and did the formatting option there using SK tools

can i have a screenshot of the error

SCREEN SHOT ATTACHED

Attached Files
.png   Screenshot_2015-04-30-15-59-57.png (Size: 393.9 KB / Downloads: 21)
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#9
(04-30-2015, 05:59 PM)its_xino Wrote: SCREEN SHOT ATTACHED

go to settings > storage and drop screenshots of the stats for me to see. need to know where its trying to save the update to
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#10
(04-30-2015, 06:58 PM)hovatek Wrote:
(04-30-2015, 05:59 PM)its_xino Wrote: SCREEN SHOT ATTACHED

go to settings > storage and drop screenshots of the stats for me to see. need to know where its trying to save the update to

Done as requested, also addded the view through settings>apps to show internal storage and phone storage

Attached Files
.png   Screenshot_2015-04-30-19-06-39.png (Size: 159.39 KB / Downloads: 12)
.png   Screenshot_2015-04-30-19-07-05.png (Size: 283.78 KB / Downloads: 10)
.png   Screenshot_2015-04-30-19-07-11.png (Size: 301.02 KB / Downloads: 8)
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